2025-10-03T09:35:00Z

Imagine enjoying a meal with your family when suddenly, chaos erupts right outside. That’s exactly what happened at a McDonald's in Norton Heights, where terrified diners found themselves locked inside as violence unfolded just steps away.

Last night around 8 PM, the scene turned chaotic as a delivery driver was brutally attacked outside the fast-food restaurant. Eyewitness accounts reveal that not only was the delivery driver in danger, but a group of angry individuals attempted to break into the restaurant, putting customers at risk. Five police officers from three vehicles rushed to the scene in response to frantic calls from those trapped inside.

One distressed mom captured the horror of the moment vividly. She recounted, “It was absolutely vile. I was locked in there with my husband, my autistic son, and his little friend while they were trying to kick the windows in and attacked a delivery driver. I don’t know how it started - I just know it was terrifying and it took too long for the police to come after many, many phone calls from staff and customers who were trapped.”

The atmosphere was filled with fear and confusion as they waited for help to arrive. The incident highlights not just a moment of violence but raises serious concerns about safety in public spaces, especially where families gather. It’s a stark reminder that even in places meant for comfort and fast food, danger can lurk just outside the door.

StokeonTrentLive has yet to receive an official statement from Staffordshire Police regarding the incident, but one thing is clear: the safety of diners should always come first, and communities must work together to ensure such frightening experiences become a thing of the past.